Discrimination

We understand the sensitive nature and upset that being discriminated against in the provision of goods and services can have on individuals and partnerships. We provide compassionate and expert legal guidance and support to our clients. 

Contact Us Today

Call: +44 1904 217184
Email: enquiries@pw-la.co.uk

Equality Act 2010 (EqA 2010) 
Discrimination – Goods & Services

Equality Act 2010
Discrimination –
Goods & Services

We are dealing here with the EqA 2010 and Discrimination in the provision of goods, services and facilities provision. 

The Equality and Human Rights Commission provides comprehensive guidance here.

Equality Act 2010

If you have ever been in a situation where you simply want to use a facility or service and enjoy that experience, but, as say a disabled person your needs and requirements have been ignored, we know it is very unpleasant and wholly unacceptable.

Discrimination can arise equally in service provision as it can within the context of employment.  We represent clients in employment claims and those who experience discrimination when using various services and facilities.

Under the EqA 2010 there are nine protected characteristics where discrimination is concerned:

  • Age 

  • Disability

  • Gender reassignment 

  • Marriage and civil partnership

  • Pregnancy and maternity 

  • Race 

  • Religion or belief 

  • Sex 

  • Sexual orientation 

Who can you Claim Against?

The Equality Act applies to all service providers and those providing goods and facilities in Great Britain. This includes, those providing information, advice, owning and running services and facilities for the public. It applies to services, whether or not a charge is made for them.   It also applies to private clubs and other associations with 25 or more members which have rules about membership and select their members.

Claims for discrimination can be brought against anyone who provides a service to the public.  As explained above there is also a public sector duty as well as claims being brought against private businesses such as:-

  • Leisure providers – holiday providers, sports and gym facilities;
  • Private and NHS healthcare providers;
  • High Street retailers, stores and restaurants 

  • Educational institutions – schools, academies, universities and colleges

  • Public authorities and organisations;

  • Transport providers, trains, private hire taxi and bus companies

  • Private membership clubs

  • Government departments

Why Choose PW-LA?

WHY SHOULD YOU INSTRUCT PATRICIA TO REPRESENT YOU?

EXPERT alternative dispute resolution

With specialist expertise in dispute resolution, PW-LA delivers comprehensive litigation and advocacy services focussing on tailored fixed fees to meet clients’ specific budgets and desired outcomes.

CLient centred approach

Clients are priority receiving equal attention to your unique experiences, perspectives and circumstances; listening to your concerns with empathy and understanding, and acting in your best interests is the service you can expect. Taking care to ensure your budget aligns with your expectations and achieving that best desired outcome. You will receive clear, practical advice and representation, guiding you through the legal process with transparency, at all times mindful of legal costs to pursue or defend a case.

embracing advanced technology

PW-LA embraces the latest technology and tailored specialist legal AI software, passing on the benefits of reduced preparation times, and adding savings on costs. Providing you with convenient and efficient litigation and advocacy services. From virtual consultations to flexible communication options, including WhatsApp and Zoom, we ensure that you can access our services anytime, anywhere.

Get in touch today

Get in touch with Patricia today to discuss your dispute for an initial free, no obligation consultation.

Our registered office is at Tower House Business Centre, Fishergate, York, YO10 4UA, United Kingdom.

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