Consumer Protection

We understand the difficulties when consumer rights are breached.  We work with you in dealing with the breakdown in consumer protection and support you through the disappointment disputes of this nature can bring.  

Contact Us Today

Call: +44 1904 217184
Email: enquiries@pw-la.co.uk

The Consumer Protection Act 2015 protects the interests of the consumer and has established mechanisms for the settlement of consumer disputes over goods, digital content and services.

When things go wrong you have redress for:-

  • faulty and counterfeit goods

  • poor service

  • contracts (sales, goods and hire)

  • builders

  • rogue traders

  • credit and store cards

What Remedies Are Available?

Your remedies include:

  • the right to enforce the contract terms for goods, services and digital content

  • right to partial and full rejection of goods

  • the right to repair or replacement of goods

  • right to price reduction or final right to reject goods

  • right to repeat performance for services

  • right to price reduction for services

    Why Choose PW-LA?

    WHY SHOULD YOU INSTRUCT PATRICIA TO REPRESENT YOU?

    EXPERT alternative dispute resolution

    With specialist expertise in dispute resolution, PW-LA delivers comprehensive litigation and advocacy services focussing on tailored fixed fees to meet clients’ specific budgets and desired outcomes.

    CLient centred approach

    Clients are priority receiving equal attention to your unique experiences, perspectives and circumstances; listening to your concerns with empathy and understanding, and acting in your best interests is the service you can expect. Taking care to ensure your budget aligns with your expectations and achieving that best desired outcome. You will receive clear, practical advice and representation, guiding you through the legal process with transparency, at all times mindful of legal costs to pursue or defend a case.

    embracing advanced technology

    PW-LA embraces the latest technology and tailored specialist legal AI software, passing on the benefits of reduced preparation times, and adding savings on costs. Providing you with convenient and efficient litigation and advocacy services. From virtual consultations to flexible communication options, including WhatsApp and Zoom, we ensure that you can access our services anytime, anywhere.

    Get in touch today

    Get in touch with Patricia today to discuss your dispute for an initial free, no obligation consultation.

    Our registered office is at Tower House Business Centre, Fishergate, York, YO10 4UA, United Kingdom.

    NAVIGATION
    Home
    About
    Consumer Information 
    Individuals
    Businesses
    Employees
    Contact Us

    LEGAL ADVOCACY
    Mediation
    Civil Courts & CPR
    Court E
    nforcement & Appeals