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Update on Flexible Working Act 2023

Updated: Aug 7

The Employment Relations (Flexible Working) Act 2023 comes into force on 6 April 2024.



What are the changes?


  • There is no requirement for an employee to have 26 weeks continuous service before you can make a formal flexible working request. This is what is commonly known as "day one" right for all employees.

  • Employees will be able to make to flexible working request every 12 months which replaces the restriction of a single request.

  • The employer will have to respond to the request within two months. This can be extended with the employee's agreement.

  • The employer must consult with the employee before they can refuse a request.

  • When making the request an employee does not have to explain or justify the impact of the proposed change to the working arrangements.


Are you ready Employers?


  • You will need to review and amend your current policies and procedures.

  • Ensure that all staff are aware of the new rights, in particular there must be consultation with the employee makes the request.

  • If there is any doubt, a trial period to accommodate the flexible working request may be the answer to be able to make a final decision. However if the new working arrangements do not work in practice, there will need to be concrete evidence as to why it cannot be a permanent change.

  •  Ensure that full records are kept to be able to provide evidence to support reasons given for refusal. There is a new ACAS code for dealing with requests for flexible working available by clicking the link below. PW-LA are here to help both employees and employers. https://www.acas.org.uk/acas-code-of-practice-on-flexible-working-requests/2024


(Posted 14.3.2024)

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